FAQ

Welcome to our FAQ page! We're here to help! 

Pure shaded tencha for authentic Japanese Uji Matcha from Mizuba Tea Co. Learn about it on our FAQ page

Here we'll answer some of our most commonly asked questions about our matcha. 

 

1) Who is Mizuba? What is Mizuba Matcha all about? 

  • Mizuba is a pure, farm-direct matcha green tea company that works personally with our friends and farmers in Uji, Japan! We are value-driven to honor and uphold traditional Uji-style matcha green tea. 
  • We never set out to be a business, but it was such a gift for our farmers to share this beautiful matcha with us. As such, we want to make this exceptional matcha accessible to you! 
  • Check out more on our "About Us" page.

 

2) What is matcha green tea? 

  • The best place to learn all about matcha is our Learn page, as well as our blog! We have many educational articles all about the finer points of matcha, but we can give a quick rundown here.
  • Matcha is the only tea to have been used in the Japanese tea ceremony for over 800 years. Matcha comes from the same plant all tea comes from (the Camellia sinensis). Matcha can only be matcha if Tencha tea leaves have been properly shade-grown and stone-ground into a fine powder - called matcha! 
  • Matcha is 100% pure stone-ground tea leaf. You consume the entire leaf, and therefore receive 100% of the leaf's health benefits! 

 

 3) So what are the health benefits?

  • Matcha is a beautiful experience. That is our favorite benefit. But here are few other amazing properties of matcha. 
  • Matcha is concentrated chlorophyll - which helps keep your circulatory system moving & therefore is very anti-inflammatory. 
  • Matcha has high concentrations of the amino acid L-theanine. L-theanine binds with caffeine to not let you spike, crash, or jitter. It is said to help reduce stress and promote relaxation. 
  • Matcha is highly concentrated in catechins These are the same super-antioxidants found in blueberries, pomegranates, and açai that fight free-radicals! 

 

4) Is your matcha from Japan? 

  • 100%! 
  • We personally know our friends and matcha producers in the historic home of matcha: Uji, Japan
  • Uji is special because it is where the first tea seeds were planted in the nation, as well as being the birthplace of the iconic Japanese Tea Ceremony (cha-no-yu). 
  • Read our blog about the history of Uji and this blog about the history of the matcha in Japan.

We at Mizuba are forever committed to pure, authentic Japanese matcha green tea! 

 

5) Is Mizuba Matcha radiation-free, non-GMO, and certified organic? 

- Yes, yes, and yes! We carry official JAS organic certification on the majority of our teas. Check each product page to learn more. 

 

6) Do any of your matcha teas contain sugar? 

- Absolutely not!!!! Our matcha is 100% pure green tea. There are absolutely no fillers or other ingredients besides pure, stone-ground tea leaf! 

 

7) How do I make matcha tea? 

- We have nifty videos for you to watch! View them here.

 

8) I own a coffee shop. I am a barista. How do I make your matcha at our shop? 

- we LOVE coffee shops!!!!!!!! Mizuba has over 8 years of combined barista experience and we're incredibly passionate about bar flow and serving this 800-year old tea well.  E-mail us on our wholesale page! 

 

9) How do you ship your teas? 

- We ship via USPS first class and priority mail. 

 

10) Do you ship internationally? 

- Yes! You have the option of picking standard mail or DHL at checkout. 

 

11) Where can I find your teas in real life? 

- We have a map on our where to find Mizuba page! Find it under our "About" tab on our homepage. It's a fancy map where you can click exactly what Mizuba matcha you're looking for, or who serves our lattes or treats! 

 

12) How do you process credit cards? 

 - All credit card and transaction information is protected by the same level of security used by banks: a 256-bit SSL certificate. Of course, we work with PayPal too! 

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13) You have such great reviews. Are they even real? 
- Oh my goodness, YES! We can't even write our own reviews on our website (also, we're absolutely not about those weird, sketchy business ethics). Each and every review is written by wonderful individuals who truly love their #matchamoment! Feel free to leave us a review on any product page! We're so, so thankful for all the matcha we've shared over the past 5 years and each review is 100% honest feedback we've received! 

 

14) Are you conscious of the environment?

YES! 95% of our packaging material is secondhand or recycled. We use cornstarch, soluble packing peanuts that dissolve in water. We are always thinking of ways to innovate our company, be green, and keep our Earth beautiful! 

 

15) Can I ask you more questions? 

- Certainly! The best way to contact us is by e-mail: info@mizubatea.com or via our website's Contact Us page.